Privacy Policy

Vibe Lingerie (“we”, “us”, or “our”) values your privacy.  We are committed to respecting your privacy.  We have developed this Privacy Policy (this “Privacy Policy”) to describe how we may collect information about you as a website visitor or customer through your interactions with us on our website vibelingerie.shop (the “Site”), how we collect the information, how we use the information that we collect, and how and under what circumstances we disclose that information.

IF YOU DO NOT AGREE WITH THE USES OF INFORMATION DESCRIBED IN THIS PRIVACY POLICY, THEN PLEASE DO NOT USE THE SITE OR SUBMIT INFORMATION TO US.

This Site is operated by us from the United States and is designed for and intended only for users from the United States.

We may change this Privacy Policy. The “Last Updated and Effective Date” legend at the bottom of the page indicates when this Privacy Policy was last revised.  Any changes will become effective when we post the revised Privacy Policy on the Site.

When you visit the Site or submit information to us through the Site, you consent to the collection and processing of your information as described in this Privacy Policy.

By providing us with your contact information, you agree to receive informational emails about your order and specials from www.vibelingerie.shop, as well as from our related companies. You may opt out of receiving future emails by clicking the “unsubscribe” button on the bottom of any email.

Personal Information We Collect

When you use our online order form to purchase products, we collect personal details that you voluntarily provide, such as your name, email address, postal address, phone number, and credit/debit card information. This data is used to process your orders, deliver products, and send order confirmations via email.

We also use this information to communicate with you if there are any issues with your order or to provide updates.

The personal information we gather helps us operate our business and deliver the best possible products and services. If you choose not to provide this information, we may be unable to fulfill your request for products or services. We may also combine your information with other data we collect or obtain. Below are the ways we use this information:

  • To provide our products and services: This includes processing and fulfilling orders, handling payments, managing your account, and delivering products or services we believe you’ll enjoy.

  • To respond to your inquiries: For example, when you place an order, contact us, ask a question, or enter a contest or survey.

  • For personalization: To tailor your experience, remember your preferences, customize the products and services we offer, improve interactions with customer service, and track your activity across our website and devices.

  • For marketing and advertising: To send you promotional materials, offers, and updates about our products and services.

  • For analytics: To better understand how you interact with our website, track shopping patterns, and enhance the overall user experience.

  • For business operations: This includes improving our services, maintaining customer records, performing research, monitoring satisfaction, preventing fraud, and complying with business regulations.

  • For legal and safety purposes: To protect our business, customers, and employees from harm, comply with legal requirements, respond to legal proceedings or requests, and inform you about product recalls or safety matters.

Promotions & Surveys

When you participate in a contest, promotion, or sweepstakes, we may collect your name, email address, phone number, and ZIP code. This information is used to notify you about relevant offers, follow-ups, and prize winnings. Occasionally, we may also ask for additional information through surveys or other promotional activities. Participation in these activities is entirely voluntary. The data we collect will be used in accordance with this Privacy Policy and the specific rules or terms of the promotion, including, if applicable, to notify winners and fulfill prize requirements as legally required. Survey responses will be used solely for the purposes outlined in the survey.

Additionally, we use the information collected during your registration, contest participation, or purchase activities to enhance your shopping experience. This may include sending you emails about updates, new products, and special offers tailored to your preferences and purchase history. You can unsubscribe from these marketing emails at any time.

Social Networks

We encourage you to review the privacy settings and permissions of the social media platforms you use. This will help you understand your options for sharing your data with us when connecting to our website via social media networks.

Mobile Device & IP Tracking

We use your IP address to troubleshoot server issues and manage our website. We log IP addresses for system administration purposes, tracking user sessions, and investigating potential fraud or security concerns. Any personally identifiable information in these logs is treated with the same level of privacy protection as your registration and order details.

Cookie Tracking

Cookies are small pieces of data stored on your device to improve your experience on our website. These files help us provide better customer service, enhance site design, and customize product offerings. Cookies can store information like your user ID, language, and search preferences. Please note that our cookies cannot access data from other files on your device or cookies set by other websites.

Our website uses cookies to remember items in your shopping cart, and if you opt to register or receive email/SMS updates from us, cookies will help deliver content tailored to your preferences.

  • Session cookies are temporary and expire when you close your browser.
  • Persistent cookies stay on your device until they expire or are deleted by you.

Web beacons (usually one-pixel images) may also be used to pass information between your device and our site. While cookies are not necessary to browse our website, accepting them is required to use certain features. You can manage cookie preferences through your browser settings. Opt-out preferences for cookies are device and browser-specific.

For more information on how to manage cookies, please refer to your browser’s cookie settings.

Who Else Has Access to the Data You Provide to VibeLingerie

At VibeLingerie, we do not sell, rent, or share your personal data with anyone. However, we may need to provide certain information to third parties for processing your order, such as billing and shipping. For example, when you make a purchase, we may share necessary details with your payment provider for transaction approval, and with carriers like UPS, DHL, or FedEx to deliver your order.

If you provide personal data for another individual (such as purchasing a gift for a friend or filling out a “tell a friend” form), we will handle that data with the same privacy and protection as your own.

We may also release your account information if we believe it’s necessary to:

  1. Comply with legal requirements,
  2. Enforce the terms of our agreements, or
  3. Protect the rights, property, or safety of VibeLingerie and its users.

Please note, your opt-in consent for text messaging will not be shared with any third parties.

Managing Your Privacy / Opting Out

You can easily unsubscribe from receiving emails and other communications from us by clicking the “unsubscribe” link at the bottom of any email. You can also update or correct your personal information by visiting our “Contact Us” page. If you prefer to receive fewer promotional emails, you can choose to opt-down to receive a limited number each week.

Please remember, if you use multiple email addresses with us, you must unsubscribe from each one individually. You cannot opt-out of transactional emails related to your account, such as order confirmations or policy updates.

How We’re Protecting Your Privacy

We take your privacy seriously and implement strong security measures to prevent the loss, misuse, or alteration of your personal data. Our servers use encryption technology to protect sensitive information, including credit card details and addresses.

We continually monitor and update our security protocols to ensure that your data remains safe. VibeLingerie is committed to providing a secure and trustworthy shopping experience for all our visitors.

If you have any concerns or questions regarding your privacy, please feel free to contact us.

Tracking Services

In addition to the data you voluntarily provide, we and our partners use various tracking tools, including cookies, web beacons, embedded scripts, and other technologies, to automatically collect certain information from your device when you visit or interact with our site. This data may include details like your device ID, browser type, and operating system.

We may also collect login information and device data when you access our website. These tracking tools help us analyze session data, such as page load times, time spent on the site, and user interactions. Some features of our site are only available with the use of these tracking technologies.

We use Google Analytics and other tools to track how our advertisements and interactions with them relate to visits to our website. You can opt-out of Google Analytics or customize ads shown to you through the settings available on your browser or via Google’s ad preferences.

Cookies help us track your shopping cart, especially if you abandon it, so we can send reminders via email, MMS, or SMS. If you disable cookies, some features of the site, such as shopping cart tracking, may not function correctly.

We also use cookies to personalize your experience, improve security, prevent fraud, and analyze how you engage with our content and ads.

Location Functionality

We may collect location data if you have location services enabled on your device. This helps us personalize your experience based on your location. You can disable location services through your device settings at any time.

Targeted Advertising

We use cookies and other tracking technologies to gather data on your interactions across our site and third-party platforms. This information helps us serve you targeted ads that match your interests, both on our site and on other websites you visit. We collaborate with advertising networks and analytics providers to deliver customized content and measure the effectiveness of our campaigns.

If you prefer not to receive interest-based ads, you can opt-out by visiting the Network Advertising Initiative or other related platforms. However, opting out will not stop you from seeing ads; they just won’t be tailored to your preferences.

Please note that opting out of cookies applies to the specific device or browser used and can be managed in your browser settings.

Mobile Terms of Service

Our mobile service allows us to send SMS and MMS text messages to keep you updated on your orders and promotions. By opting into this service, you consent to receiving recurring messages about your account, promotions, and other notifications related to our services. Message and data rates may apply, and you are responsible for any associated costs.

You may opt-out at any time by replying STOP to any message or by contacting us for assistance. You may also unsubscribe from our marketing messages by clicking the “unsubscribe” link in the email footer.

Your Rights Regarding Your Data

As a user, you have certain rights under privacy laws that protect your personal data. We at VibeLingerie respect these rights and comply with relevant regulations, except where limited by applicable laws. These rights include:

  • Right of Access: You have the right to access the personal data we hold about you, as well as information about how your data is shared, stored, and processed.

  • Right to Correction: You can request corrections to any inaccurate or incomplete personal data we hold about you.

  • Right to Erasure: You have the right to request the deletion of your personal data, subject to certain legal exceptions. If your request is fulfilled, it may impact your ability to use certain services or close your account.

  • Right to Complain: You have the right to file a complaint regarding how we handle your personal data with the relevant supervisory authority.

  • Right to Restrict Processing: You can request restrictions on how and why your personal data is processed.

  • Right to Object: In certain cases, you can object to how we process your personal data.

  • Right to Portability: You may request a copy of your personal data in a structured, commonly used format and have it transmitted to another party.

  • Right to Not Be Subject to Automated Decision Making: You can object to decisions made about you based solely on automated processes, if these decisions significantly affect you, unless necessary for the performance of a contract or with your explicit consent.

To exercise these rights, you can log in to your account and update your details. For further assistance, please contact us.

Accessibility Statement

VibeLingerie is committed to ensuring digital access for all users, including those with disabilities. We strive to continually improve our website’s usability and apply accessibility standards to ensure an inclusive experience.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which help make web content more accessible for individuals with disabilities. We also test our site for compatibility with assistive technologies like screen readers, ensuring that it is user-friendly for everyone.

While we strive for full accessibility, we understand there may be areas of the site where accessibility could be improved. Please provide us with feedback on any barriers you encounter, and we will work to resolve them.

Contact Information:

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  • Email: 
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Terms of Use

Welcome to VibeLingerie, owned and operated by [Company Name]. By using our website, you agree to the terms and conditions outlined in this agreement. We reserve the right to modify these terms at any time. We encourage you to review the Terms of Use whenever you visit the site. If you do not agree with the terms, please refrain from using our website.

Transactions & Orders

We reserve the right to refuse any order placed on our website. We may limit or cancel quantities purchased per person, household, or order. If we modify or cancel an order, we will attempt to notify you using the contact information provided at checkout.

Property Modifications

We have the right to modify, suspend, or discontinue our services, content, and features at any time. You agree that we are not liable for any changes made to our services, content, or features.

Privacy & Security

We use encryption and other security measures to protect your personal data. We strive to provide a safe and secure browsing experience, but please note that no data transmission method is 100% secure.

If you have any concerns regarding our privacy practices or need assistance, please feel free to contact us.